Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

NOVEMBER 2013

Nerone

Brisbane to Rome, Italy
Dear Nicole, I would like to let you know that Nerone is safely arrived in Italy, my father picked him up at the airport and he looked like he did not even travel for 24hr! I am now really looking forward to be reunited with him in less than a month. Thank you for organising Nerone trip back to Italy and for the note on his crate “water please and handle with love"!!! I attached a photo of him just arrived at home. Thank you Kind Regards Elena

NOVEMBER 2013

Mila

Sydney to Doha, Qatar
Hi Nicole/Sarah Just wanted to let you know that Mila has arrived safely with us last night at 9:40 pm! Everyone in the house was very happy to see her and so was Mila. Thank you for all the support and keeping us informed all the way. Best Regards Helena

OCTOBER 2013

LILY

MELBOURNE to JOHANNESBURG, SOUTH AFRICA

Hi Chelsea,

It seems my computer and the Internet are finally cooperating, so I thought I'd take this chance to send through a couple of pics of Lily basking in the South African sun. I'd love to think she was suffering a little jet lag, but it’s hard to tell when sleeping is, and always has been, her favourite past time 🙂

It was soooooo good to see her, and even after a few days I still can't believe she's here with me, I love it. I have to say it took her a few hours to really appreciate it was me and I was back, but she's already her divine smoochy quirky self again and I’m so grateful.

Thank you again from the bottom of my heart for getting her here safely, for all your help and the team at Jetpets and for making what would otherwise have been a highly stressful situation, stress free.

Wishing you all the very best in the future, and if you want me to write a testimonial or anything for your website, or post something with a picture of Lily on Facebook, just let me know and I'll be happy to do so.

I hope you have a fantastic weekend. Wishing you all the very best in the future. Take care.

Kind regards,

Elisa and Lily

OCTOBER 2013

BILLY

BRISBANE to AUCKLAND, NEW ZEALAND

Reunited!! Thankyou so so much for everything you have done for me and helping me get billy home. Here's our reunited photo Xx

Bek

SEPTEMBER 2013

MONTY

MELBOURNE to AUCKLAND, NEW ZEALAND

Hi Nicole,

Just wanted to let you know that Monty arrived here in Auckland safe and sound yesterday afternoon and we wanted to say thank you very much for ensuring he arrived in such good condition and that everything went so smoothly.

We would definitely use your services again should the need arise and would recommend your services to others as well.

Once again thanks so much!

Regards

Peter and Christine