Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
NOVEMBER 2018
Bella, Basil and Digit
Australia to San Francisco, United States
We wanted to get nice photos of the cats in the snow! Thank you so much for helping us with the biggest move we've ever done!
Super relieved they coped okay on the flight and long drives!
Thanks,
Ellie, Basil, Digit and Bella ox 
OCTOBER 2018
Mango
Australia to Honolulu, Hawaii
Thanks, Melanie. Everything went really well. Mango is home and loving her new life in Hawaii. Thank you for your help.
Claire. 
OCTOBER 2018
Zoe & Dougal
Australia to China, Hong Kong
Hi Michelle,
We are all settled in now after the flight. Jenny was absolutely amazing and went above and beyond to process the dogs through customs so they didn’t have to stay in their crates for an extra 3 hours.
She truly understood the feelings of some very anxious owners! She deserves a gold star.
Here is a pic of Zoe and Dougal on their first day in Hong Kong at our local cafe.
Thank you Michelle, you made the process as easy as it could be.
Kindest Regards,
Donna & Marc 
OCTOBER 2018
Disco and Lala
to London, England
Hi Rachael,
Thanks so much for looking after our fur babies so well.
They are settling in really well after their long flight. They both looked great and amazingly calm after such an ordeal. I am so incredibly happy to see them again!
Best wishes and thanks again
Estella & Pete 
OCTOBER 2018
Milly
Australia to Christchurch, New Zealand
Hi Aleesha,
Thanks for your email, Milly has settled in very nicely she is loving her new home.
We got some photos of the girls with Milly in her stop over in Auckland. I could tell they all loved her which was so nice to see.
Thanks for taking care of my girl and she’s loving life here yaaay.
Kind regards
Kayla