Moving Interstate With Your Pet?

Are you moving interstate in the near future? Not sure where to start when it comes to arranging your pet’s transport? Here at Jetpets, we can help take care of all your pet travel needs to and from any location within Australia.

So how does it work?

Our Pet Travel Consultants will…

  • Find out all about your VIPs – very important pets!
  • Provide expert advice on preparing your pet for travel
  • Decide on the best sized travel crate
  • Book your pet on the most direct flight
  • Arrange a comfort stop along the way
  • Arrange a door to door service where required
  • Prepare your special detailed itinerary

Other parts of our service which make us unique:

  • We have Jetpets Resident Vets on staff to ensure your pet is healthy and fit for their journey
  • We also offer Jetpets Transit Lounge access, for your pet to have a stretch and relax out of their crate before their flight
  • Jetaway Travel (our sister company) can book your flight to match your pets if need be
  • We offer 24 hours, 7 days a week, 365 days a year customer service

Did you know?

  • The captain of the aircraft is aware that your loved one is on board their flight
  • The captain will set the temperature to approx. 18 degrees celsius so that they are comfortable
  • The pets cabin is dimly lit so that your loved one can see what is going on around them
  • What we feel and hear in the cabin of the plane is the same as what your pet will experience (except in a travel crate they have much more leg room than us!)

Watch How It Works… 

 

Easter with our Furry Friends

 

Easter with our Furry FriendsEaster is a time for celebration with the family, and even we are partial to an Easter Egg Hunt or two! But at Easter time, it’s important to plan ahead to avoid any nasty surprises, including consumption of chocolate by our dogs (and other unfavourable food and drinks including sultanas from hot-cross buns, caffeine and alcohol) that can have a potentially deadly affect on your dog.

Jetpets Vet Dr Lucy explains that “chocolate contains a chemical compound called theobromide and is toxic to our furry friends.” Therefore it is important to keep chocolate out of reach and when planning your Easter Egg Hunt, avoid hiding Easter eggs close to the ground if your dog is on the prowl! Remind your children and guests not to feed the dog any type of chocolate or toxic foods. Better yet? Make sure your dog is supervised at all times, so there is no chance for a sneaky snack on an Easter egg.

If your dog does manage to eat chocolate or another toxic substance, it is important to stay calm and contact a Vet immediately. There is a window of approximately 15 to 60 minutes after ingestion that a Veterinarian may be able to successfully flush the chocolate from the dog’s stomach.

Symptoms:

If you’re worried that your dog has eaten chocolate, these are the key symptoms Dr Lucy wants you to look out for:

  • Vomiting
  • Diarrhea
  • Hyperactivity (restlessness, muscle twitching)
  • Lethargy
  • Inappetence and excessive thirst

Even if there are no signs and symptoms, if you suspect your furry friend has eaten some chocolate, don’t hesitate to get in touch with your Vet for a thorough examination as this could save your dog’s life.

Happy Travellers – Summer 2015

There are few things we love more than seeing our furry friends being reunited with their families!

Here are just a few of the gorgeous ‘happy travellers’ that flew with Jetpets over the summer months.

 

a few of the gorgeous 'happy travellers' that flew with Jetpets over the summer months.

Rosie recently travelled with us from Sydney to the Big Apple – New York! (And yes, we may be just a little bit jealous!) Rosie’s owner Heiko sent us this adorable photo of Rosie in her new home, and some great feedback:

“Hi Danielle,

Just a quick note to say that we all arrived well and safe in New York. We were able to pick up Rosie from Lufthansa Cargo at JFK and it was all straightforward. She was so happy to see us, but we may have been even happier to see her. I even got a call from Pet Express Animal Transport to make sure everything was in order.

Rosie is settling in okay in New York – it’s very cold at the moment so she’s still getting used to that I think. Attached is a picture of Rosie in her new winter outfit. Thanks again for all your help, Heiko”

To view more Happy Traveller Testimonials, click here.

Moving House With Your Pet

Are you moving house and concerned about settling your pets into a new environment? We’ve put together our top tips to help make the transition as smooth and stress free as possible – for both you and your pet.

Cats

In Preparation:

If your cat is moving interstate or overseas by air, it’s a good idea to familiarise them with their travel crate well in advance. Make interacting with the crate a fun experience, so that when the time comes to move, they won’t be scared.

While Packing and Moving Out:

Amigo | Pet Transport Australia | Dog Transport | Flying Animals | Jetpets

Ensure your cat is in a secure room or in their crate before the removalist arrives. Your cat can easily become stressed by all of the unusual movement in the house, and securing them in a room or crate is the best way to prevent this – and to ensure they don’t accidently get packed away with the rest of your belongings and shipped off!

Arriving At Your Destination:

To make the transition to the new home as stress free as possible, wait until all removalists, friends and visitors have left before releasing your cat from their crate.

It’s a good idea to slowly introduce your cat to their new home, starting in a small, quiet room. Choose a room that your cat can ‘own’ for the next few days and place their food, water and litter in there, as well as a comfortable space to sleep and of course – somewhere to hide!

When the time comes to introduce your cat to the rest of the house, ensure all windows and doors are closed, and open fireplaces are covered, as cats have be known to use them as a hiding spot!

If your cat is feeling particularly stressed with the transition, you might consider using a pheromone spray such as Feliway to calm their nerves. Please contact your vet for more information on this.

If You Have An Outdoor Cat:

Transitioning a cat to a new, unfamiliar outdoor environment can be a difficult task. Make sure you supervise their first expeditions and only allow your cat outdoors for short periods over the first few weeks, until they form an attachment to their new home.

Dogs

Simba | Pet Transport Australia | Dog Transport | Flying Animals | Jetpets

You may not think it of our laid-back canine friends, but in some cases, dogs can actually be more difficult than cats to settle into their new homes!

In Preparation For The Move:

Just like with cats, it’s a good idea to get your dog used to his/her travel crate well in advance of the move. Check out this video featuring Sahara for some helpful hints.

Arriving At Your Destination:

Dogs get very attached to their home turf, so it’s a good idea to start settling your dog into their new routine as soon as you move in.

Walk your dog once daily, especially in the morning, along the same route each day. Not only will this familiarise them with their new neighbourhood and its smells, but it will also help burn off any excess energy they may have and reduce stress levels, which will help if you will generally be out during the day.

Settling In:

You may be tempted to buy new toys, accessories and bedding for your pet when you move into a new home. It’s best to avoid this as providing them with items they are familiar with will help make the transition less stressful.

Behaviour Issues:

If your dog is barking or digging excessively, you will need to consider the cause. Are they bored? Do they have separation anxiety? If the problem is not easily rectified with training and exercise, you may need to consult your vet for an effective solution.

Safety:

Before you release your dog or cat into their new home, you should do a quick check on the following:

  • Check to make sure your garden fences are secure before allowing your pet into their new yard.
  • Be sure to check the garden beds in your new home for any rat or snail poison left in the yard by previous owners.
  • Discard any old bones or chewable objects that your pet might be tempted by in the new yard.
  • Make sure your pet is wearing a collar, and has an identification tag with your new phone number. It’s wise to have your pet registered with up to date address information, so that should they go missing, you will be contacted immediately.

As always, these things take time. Feel free to contact your pet travel consultant at any stage of your journey should you have any concerns.

Wild Dogs to Melbourne Zoo

IJetpets transports 4 African Wild Dogs from Perth Zoo to Melbourne Zoo!n November, we were lucky enough to transport 4 African Wild Dogs from Perth Zoo to Melbourne Zoo! The 4 dogs, Samawhati, Saba, Duara and Maana, travelled in style in their own custom, airline approved dog crates and have now settled into the new ‘Lion Gorge’ at Melbourne Zoo, where they sit alongside the kings of

Jetpets transports 4 African Wild Dogs from Perth Zoo to Melbourne Zoo!

the jungle, the lions!

We visited them recently, to see how they were settling in, and we felt like we’d just stepped onto the set of the Lion King! It’s a fantastic new exhibit and we encourage you to check it out if you’re in Melbourne. Click here to check out some more info on Lion Gorge.

Did you know that African Wild Dogs used to live throughout sub-Saharan Africa but now are mostly limited to southern Africa and the southern part of East Africa. Populations have diminished in the face of human activity and habitat loss as well as infectious disease. There may be no more than 5,500 African Wild Dogs remaining in the wild. They are classed as ‘endangered’ by the International Union for Conservation of Nature and Natural Resources (on the IUCN ‘red list’).

The zoo has plans to breed from the largely female group, to assist in slowing the worrying loss of these animals in the wild. For more info, click here.

Beating The Heat

Jetpets Vet Dr Gemma shares her tips on how to keep your dog cool in summer.

Jetpets Vet Dr Gemma shares her tips on how to keep your dog cool in summer.

“Just like we do, dogs feel the heat in summer. Here are my tips for keeping them cool in the warmer months.

It’s especially important to keep your dogs cool in summer, as heat stress in dogs can quickly become critical and can even cause death! Rather than sweating like humans do, dogs can only lose body heat by panting. In hot humid conditions, panting may not be sufficient to keep your dog cool and heat stress can quickly ensue.

Dogs left in hot cars, in direct sunlight or when stressed are at risk.

Jetpets Vet Dr Gemma shares her tips on how to keep your dog cool in summer.

Snub nosed breeds, (for example Pugs, Boxers, Bulldogs or Pekinese), overweight, ill or heavily coated dogs are particularly at risk.

The best way to keep your dog cool is to provide a shady spot with a good breeze, (or even a fan and air conditioning on those really hot days) and never leave dogs unattended in cars or other enclosed spaces. Ensure ample fresh water is always available as dogs can become dehydrated when they pant excessively. Also make sure that you restrict exercising to the cooler parts of the day.

If your dog is panting excessively and drooling or has an elevated temperature (>40) then wetting down the dog can assist cooling. If these methods are ineffective or your dogs’ gums look grey or bluish, call the emergency Vet immediately.

Transport dogs with air conditioning and/or the fan on, or keep vehicle windows open. For air transport, book on early/late flights where possible and put a frozen water bottle and/or water bowls in the crate with them.”