dog travel Archives - Page 2 of 2

Dr Alex Hynes & Yoshi travel with Jetpets

Posted on August 16, 2017 by Jetpets

It’s easy to see why the veterinary industry and TV audiences have fallen in love with Dr Alex Hynes.

The Queenslander has quickly become a fan favourite to win the Bondi Vet’s search for a new host and has been named as one of the final five in the competition. Dr Alex’s experience and impressive veterinary practice, the Animal Emergency Service have seen her catapulted in to the lime light in recent months.

In addition to her day job Dr Alex also juggles an impressive number of duties being a mother, wife, pet owner, fitness guru and a role model to young women all over Australia. Along with Dr Alex’s newfound stardom comes new challenges and a lot of travel and recently Dr Alex was asked to appear at the Sydney Dog Lovers Show with her pet Samoyed, Yoshi.

Dr Alex contacted Jetpets and we were able to arrange for the pickup and drop off of Yoshi from the airport to the Dog Lovers Show so Yoshi could meet all of Dr Alex’s fans. Yoshi is fast becoming as recognizable as Dr Alex due to how handsome and perfectly groomed he is.

Jetpets were thrilled to assist Dr Alex in transporting Yoshi and we were equally thrilled that Dr Alex had these kind words to say regarding her experience. I just wanted to write and THANK YOU for the amazing service you delivered over the weekend when I flew my fur kid Yoshi down to the Dog Lovers Show in Sydney.

“I was particularly impressed by the great communication that Geoff, Andrew and Renee demonstrated when setting up the pickup and drop off at the busy venue.

Janine, Jade and Kathy were all super friendly at the show and Tori (Dr Alex’s daughter) has proudly showed her GIF video we did at the Jetpets booth- lots of fun!

Lastly thanks to Darren for Yoshi’s gift pack. My daughter Tori has pinched the blanket for her cat lol but Yoshi is enjoying the toys and relaxing back at home after the big adventure. See you all again next time we fly xx”, Dr Alex Hynes.

Jetpets would like to wish Dr Alex all the best in the Bondi Vet competition, we think she is the ideal candidate for the hosting job and we encourage everyone to jump on to social media and support Dr Alex’s mission to become the new Bondi Vet.

You can find Dr Alex’s Facebook page here or register your support for Dr Alex on the Bondi Vet website here

Jetpets featured in documentary – Secrets of the Long Haul Flight

Posted on August 10, 2017 by Jetpets

Secrets of the Long Haul Flight reveals some of the commercial aviation industry’s best kept secrets in this one hour documentary. The made for television documentary lifts the lid on such mysteries as where the cabin crew sleep, areas off limits to passengers and of course animal travel. Jetpets were asked to give some details about how animal transport works and our clients “Alfie and Mitzi” were among the travellers making the 17,000 kilometre trip from London to Sydney in the documentary.

Alfie and Mitzi are just two of the 65,000 animals transported by Qantas and the documentary gave Jetpets an opportunity to provide some information regarding the logistics of moving live animals in the air. Alfie and Mitzi were return travellers travelling from London, England to Sydney, Australia and as such had to undergo strict regulations requiring vaccinations and treatments to comply with Australia’s entry requirements.

Once Alfie and Mitzi touched down in Australia they were taken by a Jetpets Pet Handler to mandatory quarantine for a 10 day stay which ensures that no unwanted diseases or medical conditions are brought in to our country.

“The quarantine process is something that quite often our customers are concerned about. There is a common misconception that animals are locked in cages until their quarantine period is up but this is not the case at all. Animals are given walks, playtime and enjoy nutritious and carefully prepared meals and most importantly are checked regularly by veterinarians” said Jetpets spokesperson Montana Sheridan.

Upon collection from quarantine they are picked up by a Jetpets Pet Handler, given a comfort stop and cuddle before they board their flight to Sydney and join their family in their new home in Sydney.

The documentary is available to view on SBS on Demand until the 25^th of August or can be viewed on Youtube.

Are you planning a holiday?

Posted on August 1, 2017 by Jetpets

The great Australian holiday is a tradition that Australians will never let go of. Our country was made to be traversed by car, caravan and plane. Setting off on an adventure from Victoria to Western Australia can often feel like an international holiday due to the enormous size of our country.

There have been huge improvements to the flexibility of the Australian Holiday too. Pet friendly accommodation allows you to keep the family together to share in the adventure.

Jetpets makes this all-inclusive holiday possible by taking care of the pickup and drop-off of your family’s best friend. We take the stress out of arranging travel for your pet and allow the whole family to stay together. Often our customers report that it is cheaper to fly their pet to their favourite holiday destination rather than pay for expensive kennels and boarding.

In addition to the financial benefits it’s great for your pet to explore new environments, test their senses and have new experiences. Is there anything more fun than playing fetch with the family dog on a beautiful Australian beach?

Resident Vet Dr Sam’s handy tips for pets travelling overseas

Posted on June 14, 2017 by Jetpets

It’s an exciting time in your household as the whole family gets ready to move overseas.

Here’s some handy tips from our resident Vet Dr Sam, on getting your pet ready for overseas travel and what to expect….

What are important things to keep in mind to make sure a pet is comfortable in their travel crate? We recommend getting your pet’s travel crate delivered a few weeks before travel. This gives you time to introduce your pet to the crate in a familiar environment. For travel, Jetpets will line your pet’s travel crate with a stay dry fleece mat, where moisture sinks to the bottom, keeping your pet dry and comfortable throughout the travel journey. Some countries will let you put a blanket or a t-shirt that smells like you in the travel crate, and this can be of extra comfort for your pet – it’s best to check with your Jetpets travel consultant to see if you can do this for your destination. If your furbaby can be a bit nervous in new situations we also recommend Adaptil collars for dogs, and Feliway products for cats, to make pets feel as comfortable and relaxed as possible during travel – your Jetpets travel consultant can take you through your options and we can organise everything for you.
Will my pet need any vaccinations prior to travelling? Jetpets recommends that all pets are up to date with their annual vaccinations before travelling. Depending on your destination country, time sensitive vet work may be required. As resident Vets, we specialise in pet travel and can step you through everything that’s required, and can administer all vet work. We even do home visits!
Can my pet handle a long-haul flight? We understand when a pet owner expresses concern about how their pet will handle a long-haul flight. We are delighted when pet owners share back their happy travellers stories and express their delight at just how well their pet coped. As resident Vets we check on your pet prior to travel, and the sole focus of our pet loving team of experts is to provide a safe and comfortable travel journey for your pet. Want to hear from other Jetpets Happy Travellers? Visit us on Facebook.
Will my pet be provided with enough food and water to last the trip? Pets are lodged with sufficient water for their travel journey. We avoid feeding pets just prior to travel to avoid any tummy upsets.
What can I do to help my pet settle in to their new home after their trip? Let your pet ease into their new surroundings. Try and make sure your pet has familiar things around them – moving house is a big thing for your pet and a well-known bed or favourite toy can make settling into a new home much easier. And it goes without saying, don’t forget to give your pets lots of love!

Travelling Internationally with your pet – Frequently Asked Questions

Posted on January 10, 2017 by Jetpets

It’s an exciting time in your household as the whole family is getting ready for a big overseas trip!

In need of a few handy hints to get prepared? We get the low-down from one of Jetpets Resident Vets Katherine.

Q: What top tips would you give to pet owners preparing their pets for a long haul flight?

A: We always recommend pet owners start the process of familiarising their pets with the travel crate early (you can find some handy hints on how to do this here.) Other things you can do to help include taking them on lots of car journeys in the travel crate so they get used to the crate and the movement, remain calm around them on the day of departure (we know it’s hard!) and add a recently worn old T shirt to the travel crate so they have the owners scent to calm them on the flight.

Q: Will my pet be fed before they fly?

A: We do not recommend feeding your pet within 8 hours of their flight as it may cause travel sickness. They will receive plenty of water throughout their journey.

Q: Will my pet get a chance to stretch their legs before they fly?

A: Yes, if you have a dog, our team ensure your pet is taken for a good walk before they fly. They will also relax in the Jetpets Transit Lounge before their flight, where they can walk around.

Cats will have the opportunity to stretch their legs in the Jetpets Transit Lounge before their flight.

Q: Why do pets have to be at the airport 3 hours before departure?

Like humans, pets are required to check in early for their flight too. The airlines require pets to be checked in 3 hours before international departure.

Q: Who loads them onto the plane?

After we check your pet in for their flight, the friendly airline staff will load them onto the plane.

Q: Where will my pet sit on the plane?

Your pet will travel in the pet’s cabin. The pets cabin is air pressured, climate controlled and dimly lit. Your pets will experience the same sounds and feelings as us, except they have a lot more leg room!

Q: Do pets get jet lag Katherine?

A: Just like humans, it’s possible that pets may also experience jet lag to a lesser extent. I’ve had the odd person tell me they think their pet had jet lag for a few days after their flight. Older pets in particular might take a bit longer to get used to their new time zone after a long flight.

Q: Do pets having any issues with a sudden change in climate?

If your pets are travelling from a hot to a very cold climate I would make sure they are kept inside or at least make sure they have a good warm coat to put on when they do go outside. If they are travelling from a cold to a hot climate, only walk them early in the morning or late in the evening and make sure they always have plenty of water and shade available (or keep them in the air-con).

Our Resident Vets are experts in pet travel, and are the best people to speak to if you have any health concerns about your pet. They can provide pet travel advice to customers worldwide, so if you’re planning a global move in the near future, get in contact with our team today.

An A List Move!

Posted on February 19, 2016 by Jetpets

Today we have another exciting move to share with you!

Our team recently had the pleasure of transporting Orlando Bloom’s new pup Junior, a male Sarplaninac, from Melbourne to his home in Los Angeles!

Junior was a surprise for Orlando’s son Flynn, with our pet handler Mike delivering the pup to their front door (and witnessing Junior meeting his new family for the very first time.) What an amazing surprise – we can’t wait to hear how Junior settles into his new home with Orlando and Flynn!

Behind The Scenes At The Airport

Posted on October 15, 2015 by Jetpets

Did you know…

The experience your pet has while flying is actually very similar to the one we have as humans (except in a travel crate our pets actually have much more leg room than us!). The air temperature is controlled and pressurised, and the lights are dimly light, making for a relaxing travel journey…

Have you often wondered what goes on behind the scenes at the airport?

Our animal ambassador Sahara is here to show you in the video below.