Pets are housed and secured in their very own section of the plane and both the captain and the ground staff are advised that your furbaby is on board. As pets travel in a dedicated area in the cargo section of the aircraft, they will not have any direct access to aircraft crew for their travel whilst in the air.
Pets are carefully loaded onto the aircraft at the very last minutes prior to departure to avoid any exposure to weather conditions. They are first to be unloaded at the destination to be reunited with their owners or collected by Jetpets Pet Handlers who are then delivered to their residence.