Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
APRIL 2025
Coco & Buddy
Melbourne to Dubai, Arab Emirates
Jetpets kept me updated the whole time of the departure process which included photos of my dogs, relaxing in the lovely surroundings of the pet hotel. The dogs arrived, happy and healthy, and I can’t thank Jetpets enough for their service. 
MARCH 2025
Harley
Melbourne to Dubai, United Arab Emirates
Harley settled in super quick and was fine on the flight, other than being a bit confused. Thanks so much for all your help with everything. It was so smooth! 
FEBRUARY 2025
Ghost
Melbourne to Dallas, USA
He did great on the flight and it all went smoothly so I thank your team for everything in helping us transition. Ghost is loving it here, as we are in winter and have had almost 20cm of snow and temps as low as -15°C so he is in heaven! 
FEBRUARY 2025
Leo
Perth to Riyadh, Saudi Arabia
Leo has arrived safely! Many thanks to everyone for for making this happen, much appreciated. 
FEBRUARY 2025
Moose
Sydney to Toronto, Canada
Jetpets have been excellent and we really appreciate all your help!